Page us After-hours

Use this to contact us in the following cases ONLY: 1. Dedicated Server down. 2. Need Access to NOC to work on server. 3. Dedicated Access (T1, T3) down. 4. Another urgent problem (you will be charged $150/hr for after-hours work).  Remember, we do charge by the hour for after-hours work ($150/hr).  The minimum charge is one hour.  Sometimes we do waive the fee.....but this is done at our discretion.  Please select the appropriate choice below to let us know how you want us to handle that.  You MUST know your customer ID and Zip Code to use this form.  Fields with the * are required. CustomerID Zip Code Your Phone number. We must be able to reach you on this number. Since most likely a staff member will be calling you from their  personal phone...we cant leave a message and let you call us back, you MUST ANSWER THE PHONE. Your email address Do you want us to send someone in right now if we will be charging you the $150 or would you rather us  wait till the next business day to handle your problem? Send Someone in Wait till next Business day IP of Server root/Administrator username root/Administrator password Please leave us instructions on what the problem is and what you need us to do.  If what you need is access to the NOC to do work on your machine(s) note that here.